Terms of Service

Last Updated: October 29, 2025

1. Acceptance of Terms

Welcome to Pixel Pioneer Studios. By accessing our website at pixelpioneerstudios.com or engaging our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. About Our Services

Pixel Pioneer Studios provides:

• Custom product design and UI/UX services

• No-code website development

• Brand identity design

• Premium digital templates (Framer templates, website templates, etc.)

• Digital design assets

3. Service Agreement

3.1 Custom Design Services

Project Scope: All custom projects begin with a consultation to define deliverables, timeline, and pricing. The agreed scope will be documented in a project agreement.

Client Responsibilities:

• Provide timely feedback and necessary materials

• Respond to requests within 48 business hours

• Provide clear briefs and requirements

• Make payments according to the agreed schedule

Our Responsibilities:

• Deliver work according to agreed specifications

• Maintain professional communication

• Meet agreed deadlines unless delayed by client feedback

• Provide support during the project period

3.2 Digital Products & Templates

License Grant: Upon purchase, you receive a non-exclusive, non-transferable license to use the template or digital product according to the license type purchased.

Permitted Uses:

• Use for personal or commercial projects (as specified in license)

• Modify and customize for your needs

• Use for client projects (commercial license only)

Prohibited Uses:

• Reselling, redistributing, or sharing the template files

• Creating derivative products for sale

• Claiming the work as your own creation

• Removing copyright or attribution notices

4. Payment Terms

4.1 Pricing

All prices are listed in USD unless otherwise stated. Prices are subject to change, but changes will not affect orders already placed.

4.2 Payment Schedule

Custom Services:

• 50% deposit due upon project agreement

• Remaining balance due upon project completion

• Milestone payments as agreed in project scope

Digital Products:

• Full payment required before download/access

4.3 Payment Methods

We accept payments via Stripe, including:

• Credit/debit cards (Visa, Mastercard, American Express)

• Digital wallets where available

4.4 Late Payments

For custom projects, late payments may result in:

• Project delays or suspension

• Late fees of 5% per week overdue

• Withholding of final deliverables until payment is received

5. Project Timeline & Delivery

5.1 Timelines

Project timelines are estimates based on:

• Agreed scope of work

• Timely client feedback

• No major scope changes

Delays caused by late client feedback or scope changes will extend the timeline accordingly.

5.2 Revisions

Custom Services: Number of revision rounds specified in project agreement (typically 2-3 rounds). Additional revisions may incur extra charges.

Templates: Sold "as-is" with no custom modifications included.

6. Intellectual Property Rights

6.1 Custom Work

Before Final Payment:

• Pixel Pioneer Studios retains all rights to work in progress

• Preliminary designs may be used in our portfolio

After Final Payment:

• You receive full ownership of custom-created deliverables

• We retain the right to display the work in our portfolio unless otherwise agreed

• You may not resell or redistribute our work as your own product

6.2 Templates & Digital Products

• We retain full copyright and ownership

• You receive a license to use (not own) the product

• We may revoke licenses for violation of terms

6.3 Pre-existing Materials

Any stock photos, fonts, icons, or third-party assets used require separate licensing. We will inform you of any required licenses.

7. Warranties & Disclaimers

7.1 Service Warranty

We warrant that:

• Services will be performed with professional care

• Deliverables will substantially conform to agreed specifications

• Templates will function as demonstrated

7.2 Disclaimers

AS-IS BASIS: Templates and digital products are provided "as-is" without warranty of any kind.

NO GUARANTEE: We do not guarantee specific business results, conversion rates, or success metrics.

COMPATIBILITY: While we test our work across devices and browsers, we cannot guarantee compatibility with all future software updates or third-party integrations.

8. Limitation of Liability

To the maximum extent permitted by law:

INDIRECT DAMAGES: We are not liable for indirect, incidental, consequential, or punitive damages including lost profits, data loss, or business interruption.

MAXIMUM LIABILITY: Our total liability shall not exceed the amount paid by you for the specific service or product giving rise to the claim.

EXCEPTIONS: Nothing in these terms limits liability for death, personal injury, fraud, or any liability that cannot be limited by law.

9. Client-Provided Materials

You warrant that:

• You own or have rights to all materials provided to us

• Your materials do not infringe third-party rights

• Your materials do not contain illegal or harmful content

You agree to indemnify us against claims arising from your provided materials.

10. Confidentiality

Our Commitment: We will keep your proprietary information confidential and not disclose it to third parties without permission.

Your Commitment: You agree to keep our proprietary processes, pricing structures, and methodologies confidential.

Exceptions: Confidentiality does not apply to information that is public, independently developed, or required to be disclosed by law.

11. Termination

11.1 By You

Custom Projects: You may terminate with 7 days written notice. You will be charged for work completed up to termination date plus a 25% cancellation fee.

Templates: No termination available after download.

11.2 By Us

We may terminate if you:

• Breach these terms

• Provide false information

• Engage in abusive behavior

• Fail to make required payments

11.3 Effect of Termination

Upon termination:

• All outstanding payments become immediately due

• Your license to use our products may be revoked

• We will deliver work completed to date (for custom projects)

12. Dispute Resolution

12.1 Informal Resolution

We encourage you to contact us first to resolve any disputes informally at hello@pixelpioneerstudios.com.

12.2 Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration rather than court proceedings, except where prohibited by law.

12.3 Class Action Waiver

You agree to bring claims individually, not as part of any class or representative action.

13. Modifications to Terms

We may update these terms at any time. Changes will be effective when posted with a new "Last Updated" date. Continued use of our services constitutes acceptance of modified terms.

For existing projects, terms in effect at project start will apply.

14. General Provisions

Entire Agreement: These terms constitute the entire agreement between you and Pixel Pioneer Studios.

Severability: If any provision is found unenforceable, remaining provisions remain in effect.

Waiver: Our failure to enforce any right does not waive that right.

Assignment: You may not assign your rights under these terms. We may assign our rights to a successor or affiliate.

Force Majeure: Neither party is liable for delays due to circumstances beyond reasonable control.

15. Governing Law

These terms are governed by the laws of [Your State/Country], without regard to conflict of law provisions.

16. Contact Information

For questions about these Terms of Service:

Pixel Pioneer Studios
Email: contract@pixelpioneerstudios.com
Website: https://pixelpioneerstudios.com

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.